- Tarot/Lenormand Readings: Our readings are offered for entertainment and guidance purposes only. Due to the nature of the service provided, we do not offer refunds for completed readings. We strive to deliver accurate and insightful readings, but interpretations may vary and are subject to individual perception.
- Shop Items (e.g., Crystals): We understand the importance of customer satisfaction. If you are not entirely satisfied with a product purchased from our shop (e.g., crystals, accessories), we accept returns within 30 days of purchase for a full refund. Items must be returned in their original condition and packaging to be eligible for a refund.
- Refund Process: To request a refund for shop items, please contact our customer support team within 30 days of purchase. Provide your order details and reason for return. Once we receive the returned item and verify its condition, we will process the refund to the original payment method.
- Exceptions: Customized or personalized items are not eligible for refunds unless they arrive damaged or faulty. Additionally, shipping costs for returned items are the responsibility of the customer unless the item is being returned due to damage or defect.
- Contact Us: For any refund-related queries or to initiate a return, please reach out to our customer support team via email at vintagemusetarot@mail.com We are committed to ensuring your satisfaction and will assist you promptly.
Please note that our tarot readings are provided as a spiritual and entertainment service, and any insights or guidance received should not be substituted for professional advice. Thank you for your understanding and support.